Terms and conditions
GENERAL CONDITIONS OF SALE
1. Purchase method;
2. Product prices;
3. Delivery of products;
4. Delivery times;
7. Right of withdrawal;
8. Applicable law and jurisdiction;
9. Privacy statement
1. PURCHASE METHODS
By connecting to the site you can directly buy our products and view the related technical specifications. To proceed with the purchase just insert the preferred products in the shopping cart, and to proceed click the "Order" button, an operation that does not commit the customer to the purchase. Then an order form will appear in which to enter personal data, choose payment and shipping address, together with the conditions of sale which, if accepted, will confirm the order. Once you have verified the order specifications and the correctness of the data entered, the order form will be sent to the Morreale Wine House. The latter reserves the right not to proceed with delivery, if after checking, the data entered is incorrect or incomplete.
2. TRANSPARENCY OF PRODUCTS PRICES
The prices shown for all products in the online store are inclusive of VAT.
Transport costs are shown in the formation of the total price of the order and vary depending on the shipping method chosen. In particular, transport costs are those indicated in the cart before purchase.
3. DELIVERY OF PRODUCTS
Our products travel via UPS, with delivery times:
- Standard: 4 - 6 working days
ABROAD - EUROPE
- Standard: 6 - 8 working days
Casa Vinicola Morreale will be pleased to consider any requests via e-mail regarding destinations still out of reach, in order to manage them properly as soon as the related conditions have been activated.
Shipping times may vary at certain times of the year (controlled holidays) for foreseeable delays in freight traffic.
4. DELIVERY TIMES
It is required to indicate an address manned for the whole day by a person who can withdraw the order. If this does not happen and the courier can not deliver, the responsibility is borne by the customer, who must personally call the UPS office to agree on the schedule of a subsequent delivery, or go to the same to collect the goods.
Casa Vinicola Morreale ensures the conformity of the products to the specifications indicated in the order form.
The payment of the amount corresponding to the order forwarded to Casa Vinicola Morreale can be made in the following ways:
PayPal is the most reliable way for the customer to pay for his purchases online, because his financial data are never shared with the recipient of the payment.
With PayPal you can shop in peace and security, because Paypal guarantees the extreme protection of all customer data thanks to the most advanced technological tools.
- CREDIT CARD
Casa Vinicola Morreale accepts payments with credit cards from the Visa and Mastercard circuits.
- BANK TRANSFER
The customer can make a convenient online bank transfer or by going to any bank counter. The payment details are included in the cart during the order confirmation.
- Withdrawals at our winery, located in C / da Ramalia - 92026 Favara (Ag).
7. RIGHT OF WITHDRAWAL
Purchases on the eshop.morreale.it website are subject to the D.Lgs. 206/2005 and D. Lgd. 21/2014, which guarantees you the right to withdraw, for any reason, from the purchase contract.
Conditions of right of withdrawal:
The purchased good must be substantially intact
The right of withdrawal is reserved only for natural persons, thus excluding purchases made by retailers or by persons who purchase for the resale to third parties.
Shipping costs will be charged to the customer
Upon arrival in the warehouse, the goods will be examined to assess any damage or tampering (the substantial integrity of the returned item is an essential condition for exercise of the right of withdrawal)
To exercise this right you must send a communication within 14 days from the date of receipt and send the goods within an additional 30 days.
Procedure to follow :
send an e-mail containing the declaration of wanting to exercise the right of withdrawal, indicating all the required data: < / span>
Order number and order date
Which products should be subject to recession (indicating product code)
Subsequently we will have to wait for a communication from the Morreale winery that authorizes the return. After receiving this communication, the returned goods must be returned within a further 15 days.
Home Vinicola Morreale undertakes to reimburse the customer within 14 working days of receipt of the goods and proceed to credit the customer with the amount corresponding to the value of the goods resulting from the invoice. This amount does not include shipping costs.
8. APPLICABLE LAW AND JURISDICTION
The contracts governed by these General Conditions are governed by Italian law. For any controversy deriving from the execution of contracts governed by these General Conditions, the Court of Agrigento will have jurisdiction. Pursuant to and for the purposes of Articles 1341 and 1342 of the Civil Code. I declare that I have carefully read and understood these General Conditions of Sale and expressly accept the following clauses: 1,2,3,4,5,6,7,8.
Legislative Decree 196/2003, code concerning the protection of personal data
With reference to Legislative Decree 196/2003 (Code regarding the protection of personal data), we inform you that the processing of your personal data is aimed at providing the service requested by you and any subsequent fulfillment of legal, fiscal and accounting obligations. . We also remind you that, for the management of your request, your data may also be disclosed to external parties who perform activities related to and functional to the operation of the service (such as: management of the IT and telematic system).
The owner of the data processing is Casa Vinicola Morreale
You can exercise the rights referred to in Art. 7 of Legislative Decree 196/2003 addressing:
Casa Vinicola Morreale - C / da Ramalia (Ag) • Italy • Tel. +39 0922 33650 • Cell +39 339 4517211